Frequently Asked Questions
Everything you need to know about our premium Italian knitwear.
What materials are used in Oscalito garments?
We pride ourselves on using 100% natural fibers, including Egyptian Filoscozia cotton, pure silk, Australian Merino wool, and high-quality cashmere, all processed with eco-friendly methods.
How should I care for my delicate knitwear?
To preserve the quality of your garments, we recommend hand washing in cold water with a neutral detergent or using a gentle professional dry clean. Avoid tumble drying and iron at low temperatures.
What are your shipping times and costs?
We offer worldwide shipping. Orders are typically processed within 24-48 hours. Delivery times vary by region, usually taking 3-5 business days for domestic orders and 5-10 business days for international destinations.
What is your return policy?
You can return any unworn item with original tags attached within 14 days of delivery. Please visit our returns portal to generate a shipping label and initiate the process.
Are Oscalito products ethically made?
Yes, all our collections are 100% Made in Italy. We maintain a transparent supply chain in Turin, ensuring fair labor practices and a significantly reduced carbon footprint.
How do I find the right size?
Because our natural fabrics have varying degrees of elasticity, we recommend consulting the detailed size guide found on each product page to ensure a perfect fit.